I had a skin installed on the back, and they mounted it to the bike also. When I walked the bike, I found a pretty deep gouge on the outside of the pulley. I immediatley went in and spoke to Johnny (tech that did the work), and the owner (Dave Welsh) joined in. No arguments; no hassles; just very timely repair and professionalism. The price was even remarkable!
I have dealt with them many times since that day, and I highly recommend Chopper City in Orange Park, FL (just south of Jax about 20 miles).