I found this I replied to a post on here on Aug 26 2009 this was my first 2 years owning a bigdog and what happened after I sued my dealership and Big Dog Motorcycles....
Aug 26, 2009
G, I bought a 06 mastiff from them new in Sept of 06. Went to MB bike week came home and found the bottom lip on both fenders rusting. Took it in for paint warrenty. After about three months finially got it approved to get it covered under warrenty. While in the shop I got the recall stuff about the kickstand spring and the ECH and ICM. Had those replace. When I went to pick the bike up there were runs in the paint and there was orange peel. It was three days before the Spring rally at MB. So, I took the bike with the understanding I was going to bring it back after bike week. While at the beach the throlle kept sticking open on me, it was the housing was to tight, and the handlebar bushing were either loose or bad. So, I took it to my dealer down there, left the bike with them and went walking around at Barefoot Landing. Noticed once I was near the back parking lot I still had the key for the bike. So I walked back down to give it to them. The owner told the the bushings were bad, that Johnny the mechanic tightened them and drove the bike around to make sure it was safe the ride, and that they loosened the throttle housing. Now how did he test ride the bike with me still having the key??? And I asked, but they just said something like they had a spare key or master key, which I knew was bullshit. After bike week, I took the bike back for the paint work. They would call and say it was ready, when I would get down there it would still have orange peel and stuff like that in it, trash, bubbles you name it it was wrong. So, I called BDM and asked why were they having so many problems with my paint and they didn't know the first thing about it. Said they had never received any warrenty stuff on my bike. Turns out the guys at exetreme were sending my skins to a guy down the street. When BDM found out they voided my warrenty on the paint. Then I got the recall on the swing arm bolt. I took my bike in for that. They crosstreaded the new one going in so they had to take the whole rear in of the bike apart after they got it approved though BDM.(which they have no record of that either) Well, during the fall rally that year I add the passenger rear peg extenders. When I took the pegs off I noticed three large cuts in the frame hidden under the pegs. (Come to think about it they did have to use a saw zaw to cut that swingarm bolt off) And they didn't admit it when asked about it. Well the next year in April the speedo quit working the rpm part still worked just not the needle. I made an appointment. So, I could get them to order the new speedo with the correct miles and everything, got down there and they had forgot to order it. My speedo read 3267.4 miles, so just to get me by they wanted to give me a lender. I watched them take one out of a customers bike on the floor that was going to be down for a while and put his in my bike. His read 1100 miles. Well, when I got back I called BDM again and told them what they had done, well BDM voided the remaining warrenty on my bike then.(This is when I got a lawyer, because that just ruined the resell of my bike) And must have told Exetreme about me calling, because my gas tank started bubbling and I took it again to them and they sent the paint off again, and put a new speedo in, which read 5400 miles. Even though when I took the bike down there the new speedo only read 1907 miles. So, I had only put 807 miles on my bike. (which had 3267.4 on it. So you take 3267.4 add 807, and that equals 4074.4 miles actually on my bike.) And then when I picked up my bike I started home and got three miles from there shop and it died. I called them to come get me and was told to call my lawyer and see if he would come get me. That I wasn't to bring my bike back, because they were not going to work on it ever again.
And haven't since. Even though the gas tank is bubbling again, there is a loud engine noise, that happens around 1,500 to 3,00 rpm. and the gas tank rattles, the clutch has broke, and had to have a service center repair it, and pay for it out of my own pocket even though I suppost to have a warrenty and a extended warrenty that is only good at the dealership that sold it. Oh, and I called other BDM dealers and asked them to work on my bike or to see if they would and as soon as I give them my VIN they tell me that they can't work on it. Greensboro told my why though, its because of my lawsuit BDM doesn't want my bike touch by any service center or dealership.
